Privacy Policy
Smash Car - operated by FreedomBro s.r.o.
Valid from: 1.5.2026
Contact: info@smashcar.cz
1. Who is the controller of your personal data?
The controller of your personal data is FreedomBro s.r.o., ID: 09658581, e-mail: info@smashcar.cz
We process your personal data only to the extent necessary to provide our services, process reservations, communicate with you and fulfill our legal obligations.
2. What personal data do we process?
When making a reservation, purchasing a voucher or communicating with you, we may process in particular the following personal data:
name and surname,
e-mail address,
telephone number,
information about the reservation or order,
date and time of reservation,
number of people,
information about the purchased service or gift voucher,
or other data that you provide to us as part of the communication.
3. For what purpose do we use the data?
We process your personal data in particular for the following purposes:
creating, confirming and managing a reservation,
processing a gift voucher order,
informing you about changes, transfers or cancellations of appointments,
answering your questions and handling your requests,
fulfilling our legal obligations, in particular in the area of accounting and tax regulations,
protecting the legitimate interests of the operator,
improving our services and customer service,
sending commercial communications or marketing information, if permitted by law or with your consent.
4. How long do we keep your data?
We keep personal data only for the period strictly necessary to fulfill the purpose for which it was obtained or for the period required by law.
In general, the following applies:
we store data related to a reservation or order for the period necessary to provide the service and then for a reasonable period in case of complaints, disputes and compliance with legal obligations,
we store accounting and tax documents for the period specified by law,
we store data from routine communication for the period necessary to process your request,
we store marketing data for the duration of the consent or until an objection is raised.
5. Who has access to the data?
Only persons who need it to perform their work or to ensure the operation of the Smash Car service have access to your personal data.
In justified cases, the data may also be made available to processors who provide partial services for us, for example:
reservation system providers,
email or IT service providers,
accounting or tax offices,
or other contractual partners, if necessary to ensure operation.
These persons may only process the data on the basis of a contract, according to our instructions and in accordance with applicable law.
6. What are your rights?
In connection with the processing of personal data, you have the right to:
request access to your personal data,
request correction of inaccurate or incomplete data,
request erasure of personal data, if possible,
request restriction of processing,
object to processing,
request data portability, if the legal conditions for this are met,
withdraw consent to processing, if the processing is based on consent,
file a complaint with the Office for Personal Data Protection.
7. Data security
We protect your personal data using appropriate technical and organizational measures to prevent unauthorized access, loss, misuse or unauthorized disclosure.
Only authorized persons have access to the data and we always try to ensure that the processing is carried out securely and in accordance with applicable legislation.
8. Transfer of data to third parties
We do not transfer your personal data to third parties unless we have a legal reason, a contractual reason or your consent to do so.
The transfer may occur in particular if it is necessary:
to secure a reservation or order,
to fulfill legal obligations,
to protect our legitimate interests,
or if we are required to do so by a legal regulation or decision of a public authority.
9. Cookies and online forms
The Smash Car website may use cookies and other similar technologies for the purpose of the proper functioning of the website, its security, traffic measurement or marketing.
If you use the contact form or booking system, the data that you fill in the form yourself is processed. If the form is protected by reCAPTCHA, the Google privacy policy and terms of service also apply to it.
10. Final Provisions
We may update or supplement this Privacy Policy from time to time, particularly if there are changes to the law, the way personal data is processed, or the operation of the Smash Car service.